Welcome to ok shoes! Yahan aapko shopping aur returns se related saari zaroori information milegi.
🛒 Shopping Information
- Order Processing: Orders 1-2 business days mein process hote hain. Shipping ke baad aapko tracking details ke saath confirmation email milega.
- Payment Methods: Hum major credit cards, debit cards
- Shipping: Standard shipping 5-7 business days leta hai. Expedited options bhi available hain extra cost par.
- International Shipping: Hum selected countries mein internationally ship karte hain. Shipping time aur cost vary kar sakti hai.
🔄 Returns Policy
Agar aap apni purchase se satisfied nahi hain, toh aap product ko delivery ke 7 din ke andar return kar sakte hain. 360 video cumpulsory hai ,Item unworn, unwashed aur original condition mein honi chahiye.
How to Return an Item
- Return Request: Hamare customer service team se contact karein — WhatsApp karein: 9558953487 / 8799127649
- Courier: Item apni taraf se courier karein apne charge se
- Packing: Item ko securely pack karein.
- Tracking: Package ship karke hume tracking ID bhejein.
💰 Refunds
Return receive hone ke baad hum item inspect karenge aur exchange process karenge. Refund aapke original payment method par 7-10 business days mein issue hoga. Shipping costs non-refundable hain.
🔁 Exchanges
Agar aap kisi alag size ya color ke liye exchange chahte hain, toh same return process follow karein aur apna desired replacement return request watsapp karein.
Koi bhi sawaal ho toh hamare customer support team se contact karein — hum help karne ke liye hamesha available hain! 😊