Privacy Policy

OK SHOES operates okshoesindia.com. This policy explains how personal information is collected, used, and shared when you visit our website, purchase products, or contact us.

Information we collect

We collect information you provide, such as your name, billing and delivery addresses, phone number, email address, order details, and messages to customer support. Payment information is handled by the payment providers used at checkout.

Our website and service providers may also collect device and browsing information, such as your IP address, browser type, pages visited, and interactions with our store, through cookies and similar technologies.

How we use information

We use personal information to process payments, fulfil and deliver orders, provide order updates, handle returns and support requests, maintain our website, prevent fraud, and meet legal obligations. Where permitted by law and your communication preferences, we may use it to send promotional messages. You can opt out using the unsubscribe option provided.

Sharing information

We share information as needed with service providers that help operate our store, including Shopify, payment providers, delivery partners, and customer-support services. We may also disclose information when required by law or to protect our legal rights.

Cookies

Cookies and similar technologies help our website function and may support analytics or marketing. You can manage cookies through your browser and any privacy controls available on our website. Disabling some cookies may affect website functionality.

Retention and security

We retain personal information for as long as reasonably necessary to provide our services, maintain required records, resolve disputes, and comply with applicable law. We take reasonable precautions to protect information, but no online transmission or storage method is completely secure.

Your choices and rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing relies on it. Some information may need to be retained for legal or transaction-related reasons.